Privacy Policy

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AccessEDU is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store and protect personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to parents, students, schools, partners and anyone who interacts with AccessEDU through our services or website.

What Information We Collect

We may collect and process the following types of personal data:

• Contact information (name, email address, phone number)
• Student information (age, year group, educational needs, learning requirements)
• Parent or guardian details
• School or organisation contact details
• Enquiry and communication records
• Payment information (where applicable)
• Website usage data, including cookies and analytics

We only collect information that is necessary to deliver our services safely and effectively.

How We Use Your Information

We use personal data to:

• Provide education services, tuition, mentoring and workshops
• Respond to enquiries and communicate with parents, schools and partners
• Arrange bookings, sessions and programmes
• Process payments where required
• Share relevant updates about our services
• Improve our website and service delivery
• Meet safeguarding, legal and regulatory obligations

We do not sell or misuse personal data.

Lawful Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

• Consent (for enquiries, communications and marketing)
• Contract (to deliver agreed services)
• Legal obligation (including safeguarding and regulatory requirements)
• Legitimate interests (to operate and improve our services responsibly)

How We Protect Your Information

AccessEDU takes data protection seriously and uses appropriate technical and organisational measures to keep information secure, including:

• Secure encrypted connections (SSL/TLS)
• Restricted access to personal data
• Secure storage of digital records
• Staff and tutor awareness of data protection responsibilities
• Regular review of data handling practices

Sharing Information

We only share personal data when necessary and appropriate, for example:

• With schools as part of programme delivery
• With trusted service providers (e.g. payment processors)
• Where required by law or safeguarding obligations

All third parties we work with are expected to follow GDPR-compliant data protection practices.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (where applicable)
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

AccessEDU Community Interest Company is registered with the Information Commissioner’s Office (ICO) for data protection purposes.
ICO Registration Number: ZC081558

Cookies

Our website may use cookies to improve functionality and user experience. You can control or disable cookies through your browser settings.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: enquiries@access-edu.org.uk
Organisation: AccessEDU CIC
Operating across: Bedfordshire & Hertfordshire (UK-wide delivery)

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.